Privacy Policy for RiteGiving

Last Updated: October 29, 2025

RiteGiving (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use RiteGiving.com, any subdomains, and related services (collectively, the “Platform”).

By using RiteGiving, you consent to the practices described below. If you do not agree with this policy, please discontinue use of the Platform.

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Information You Provide Directly

• Account Information: When you register, we collect your name, email address, username, password, and optional profile details.

• Campaign Information: If you create a campaign, we collect details such as campaign title, description, goal amount, category, location, images, and any verification documents.

• Payment Details: Campaign Owners may need to provide bank or payment account details (e.g., PayPal, Stripe) for fund transfers.

• Donations: Donors provide their name, email, payment method, and donation amount through our secure payment processors.

• Communication: Any messages, emails, feedback, or support requests you send to us.

1.2 Information Collected Automatically

When you access the Platform, we automatically collect:

• Device and Log Data: IP address, browser type, operating system, and pages visited.

• Cookies and Tracking Technologies: Used to remember preferences, analyze site usage, and improve experience.

• Usage Information: Time spent on the site, clicks, and interactions.

You can manage cookie settings in your browser or opt-out of non-essential cookies.

1.3 Third-Party Information

We may receive limited data from:

• Payment processors verifying transaction success.

• Social media or login integrations (if you connect via Google, Facebook, etc.).

• Verification or identity-checking partners.

2. How We Use Your Information

We use your data for the following purposes:

• To create and manage your account.

• To enable fundraising, donations, and payment processing.

• To verify identities and prevent fraud.

• To communicate updates, notifications, and support messages.

• To improve site performance, design, and security.

• To comply with legal obligations and regulatory requirements.

• For marketing and promotional purposes (with your consent).

We do not sell or rent your personal information.

3. How We Share Your Information

We may share your data only as necessary and as described below:

• Payment Processors: To process donations and withdrawals securely.

• Campaign Visibility: Campaign information (title, description, and updates) is public. Your name as a donor may also appear if you choose not to donate anonymously.

• Service Providers: Trusted vendors who assist with hosting, analytics, security, or customer support.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: If RiteGiving merges, sells assets, or is acquired, your data may be transferred to the new owner.

All third parties must adhere to data protection standards equivalent to ours.

4. Data Retention

We retain your personal information as long as necessary to:

• Fulfill the purposes outlined in this policy.

• Comply with legal, tax, or accounting requirements.

• Resolve disputes and enforce agreements.

When data is no longer needed, it will be deleted or anonymized.

5. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption for all sensitive transactions.

• Secure servers and firewalls.

• Limited employee access to personal data.

However, no online platform can guarantee 100% security. You are encouraged to use strong passwords and keep your account details confidential.

6. Your Rights and Choices

Depending on your location, you may have rights such as:

• Access: Request a copy of your data.

• Correction: Update or fix inaccurate information.

• Deletion: Request deletion of your account or personal data.

• Restriction: Limit certain processing of your data.

• Withdraw Consent: Opt out of marketing communications.

To exercise these rights, contact privacy@ritegiving.com.

7. Cookies and Tracking

We use cookies to:

• Keep you logged in.

• Measure traffic and usage patterns.

• Personalize content and ads.

You may disable cookies via browser settings, though some features may not function properly.

8. International Data Transfers

If you access RiteGiving from outside Jamaica, note that your information may be processed and stored in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data.

9. Children’s Privacy

RiteGiving is not intended for individuals under 18. We do not knowingly collect data from minors. If we learn that a child under 18 has provided personal information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates the most recent revision.
Your continued use of RiteGiving after updates means you accept the revised policy.

11. Contact Us

If you have questions or privacy concerns, contact:

📧 privacy@ritegiving.com
🌐 www.ritegiving.com