Anti-Fraud and Misuse Policy

RiteGiving Anti-Fraud and Misuse Policy

Last Updated: October 29, 2025

RiteGiving is committed to maintaining a secure, transparent, and trustworthy crowdfunding environment. This Anti-Fraud and Misuse Policy explains how we prevent, detect, and respond to fraudulent activity or misuse of our platform.

By using RiteGiving.com, you agree to comply with this policy in addition to our [Terms and Conditions], [Privacy Policy], and [Community Guidelines].

1. Purpose of This Policy

The purpose of this policy is to:

• Protect donors and campaign owners from scams, deception, and financial abuse.

• Establish clear procedures for preventing and investigating fraud.

• Define actions RiteGiving may take against violators.

• Uphold the integrity, credibility, and safety of the platform.

Fraud, deception, and misuse of funds will not be tolerated under any circumstances.

2. Definition of Fraud and Misuse

For the purposes of this policy, “fraud” or “misuse” refers to any dishonest or deceptive act that results in unlawful gain, loss, or harm to others. This includes but is not limited to:

2.1 Examples of Fraud

• Creating false or misleading campaigns for personal gain.

• Misrepresenting the purpose or beneficiary of a campaign.

• Using stolen identities or payment methods.

• Falsifying documents, images, or updates to appear credible.

• Misappropriating donated funds for unrelated purposes.

• Launching multiple fake campaigns for the same cause.

• Using RiteGiving for money laundering or criminal financing.

2.2 Examples of Misuse

• Posting offensive, defamatory, or harmful content.

• Attempting to exploit donors emotionally with fabricated stories.

• Encouraging others to violate platform rules or laws.

• Impersonating individuals, charities, or public figures.

• Manipulating donor behavior using fake accounts or bots.

3. Fraud Prevention Measures

RiteGiving employs multiple layers of security and verification to prevent fraud before it occurs:

3.1 Account Verification

• Campaign owners may be required to verify their identity using government-issued documents.

• Organizations may be asked to submit registration certificates or proof of authorization.

• Email and phone verification may be used for all users.

3.2 Campaign Review

• New campaigns are automatically and manually reviewed for suspicious or misleading content before approval.

• Campaigns flagged by our system or community are re-evaluated by our Trust & Safety Team.

• We reserve the right to request supporting documents (e.g., invoices, medical bills, receipts) to confirm campaign authenticity.

3.3 Secure Payment Processing

• All transactions are processed through reputable third-party payment providers (e.g., PayPal, Stripe).

• Payment processors employ fraud detection systems to monitor suspicious activity.

3.4 Continuous Monitoring

• RiteGiving uses automated monitoring tools to detect unusual donation patterns, multiple account behavior, and irregular withdrawals.

• Our compliance team investigates any red flags or abnormal transactions.

4. Reporting Fraud or Suspicious Activity

We encourage all users to report suspected fraud immediately.

You can report by:

• Clicking the “Report Campaign” button on a campaign page, or

• Emailing fraud@ritegiving.com with full details, including campaign name, link, and evidence if available.

All reports are handled confidentially and reviewed by our Trust & Safety Team.

5. Investigation Process

When fraud or misuse is reported or detected, RiteGiving will:

1. Review the complaint and gather evidence.

2. Temporarily freeze the campaign and associated funds if necessary.

3. Contact the campaign owner for verification or explanation.

4. Collaborate with payment processors and, where appropriate, law enforcement authorities.

5. Take corrective action based on findings (see Section 6).

Investigations are prioritized and typically completed within 7–14 business days, though complex cases may take longer.

6. Actions Taken Against Fraud or Misuse

If fraud or misuse is confirmed, RiteGiving may take one or more of the following actions:

• Suspend or permanently ban the user’s account.

• Remove or disable the fraudulent campaign.

• Freeze or refund donations pending investigation results.

• Forfeit any earnings or pending withdrawals.

• Report the case to law enforcement or regulatory bodies.

• Take legal action to recover losses or damages.

RiteGiving reserves the right to make final decisions regarding violations and penalties.

7. Misuse of Donor Funds

Campaign owners are expected to use all funds exclusively for the purposes stated in their campaign description.

If donors or RiteGiving discover that funds have been misused:

• The campaign may be suspended.

• Donors may receive partial or full refunds (where possible).

• The campaign owner may be permanently banned and reported to authorities.

Campaign owners may also be required to provide proof of expenditure, including receipts or updates showing how funds were used.

8. False Reporting

Submitting false or malicious fraud reports is strictly prohibited.
Users found to be intentionally filing fake reports to harm others may face:

• Account suspension or permanent ban.

• Legal consequences for defamation or harassment.

RiteGiving values honesty on both sides of every investigation.

9. Donor Protection

To protect donors, RiteGiving:

• Verifies campaign ownership and purpose before funds are disbursed.

• Holds donations in secure third-party accounts until cleared.

• Offers a Refund Policy in proven cases of fraud or unauthorized transactions.

• Provides ongoing monitoring and dispute resolution support.

However, donors are encouraged to research campaigns carefully before contributing.

10. Campaign Owner Responsibility

Campaign owners are personally and legally responsible for:

• The accuracy of their campaign content.

• The legitimacy of their fundraising purpose.

• Ensuring funds are used as promised.

• Complying with all tax, legal, and reporting obligations.

Failure to comply may result in account termination or legal enforcement.

11. Cooperation with Law Enforcement

RiteGiving fully cooperates with law enforcement agencies in cases involving:

• Fraudulent fundraising activity.

• Financial crime or money laundering.

• Identity theft or cybercrime.

We may share relevant information such as IP addresses, transaction details, or user records as required by law.

12. Education and Awareness

RiteGiving actively promotes education to help users recognize and prevent fraud through:

• Regular security awareness emails and updates.

• Blog articles about safe giving and campaign transparency.

• Visible reporting tools and trust signals on all campaign pages.

Users are encouraged to stay informed and report suspicious behavior promptly.

13. Limitation of Responsibility

While RiteGiving takes all reasonable steps to prevent fraud, no online platform can guarantee 100% protection.
We cannot be held responsible for:

• Misuse of funds after disbursement.

• False claims made by campaign owners.

• External data breaches or payment processor errors.

Users are encouraged to act cautiously and donate to verified, credible campaigns.

14. Policy Updates

RiteGiving may update this Anti-Fraud and Misuse Policy periodically to reflect improvements in our systems or changes in the law.
All updates will be posted on our website with a revised “Last Updated” date. Continued use of RiteGiving after updates means acceptance of the revised policy.

15. Contact Information

If you suspect fraud, misuse, or have concerns about security, contact us immediately:

📧 fraud@ritegiving.com
📧 support@ritegiving.com
🌐 www.ritegiving.com